Frequently asked questions

Yes, every game is played by booking only. Available time slots are shown in real time on the booking platform. For a last-minute request, call us on +33 1 83 85 98 51.

On the Book page, choose your activity, date and time slot. The platform shows availability and lets you select several rooms in one go.

A €25 deposit is required to confirm the booking. Payment details are shown on the platform before you confirm.

No. The €25 deposit paid when booking is not refunded if you cancel. To move your game, contact the team at least 5 days in advance; the conditions are set out in our terms of sale.

Call us at least 5 days in advance. A change of date or extra players can be arranged, subject to availability. Absent players and groups who do not show up are not refunded.

Yes. Select several rooms on the booking platform, depending on availability. For an event with rotations, contact our team.

The price per person is €45 for 2 players, €32 for 3, €28 for 4 and €25 for 5 or 6 players. See the details on our Prices page.

Yes, gift vouchers let you offer an Escape Game or Quiz One experience. You can buy them online.

Online, payment is by card on a secure platform. On site, we accept cards, cash and chèques vacances holiday vouchers (paper format only).

Yes. Our gift vouchers are valid for 12 months, for every Escape Game mission as well as Quiz One.

An Escape Game mission takes up to 6 players. From 7 players, split into two teams (for example 3 and 4) and book two missions at the same time: you play in parallel and meet up afterwards for the debrief. Would you rather all stay in the same room? Quiz One welcomes up to 12 players per room.

An Escape Game mission is played by 2 to 6 people. Quiz One welcomes 2 to 12 players per room, with two quiz rooms available.

Escape Game is open from age 10 with an adult in the team. From age 14, an adult no longer needs to be present during the mission. Quiz One welcomes players from age 8.

No. The missions are also suitable for beginners. No specific knowledge is required: observation, logic and communication will help you progress.

To prepare your visit, contact us before booking and tell us about your needs. The team will suggest the mission and arrangements that suit your group.

Yes. Several teams can play at the same time, with up to 60 players at once across Escape Game and Quiz One. A tailor-made programme organises the activities and rotations.

Extra players pay the difference on site before the game, up to 6 players per mission. If there are fewer of you, contact the team: a credit note may be considered.

Yes: please arrive 15 minutes before your booking time for the welcome and your Game Master’s briefing.

No. You can leave the room at any time and the Game Master follows your game throughout. The goal is to complete the mission, not to stay locked in.

Your team enters an immersive set with a mission to complete in 60 minutes. You observe, search, handle objects and solve puzzles to move the story forward.

Allow about 1 hour 30: 15 minutes for the welcome and briefing, up to 60 minutes of play, then the debrief and souvenir photo.

Yes. A Game Master follows your progress remotely and can send you hints to help you carry on with the mission.

No. The missions rely on logic, observation and teamwork. No physical effort or specific knowledge is required.

Each mission page shows the story, the difficulty and the balance between searching, thinking and handling objects. If in doubt, ask our team for advice.

Late arrival may be deducted from your playing time so that the following bookings are respected. After 15 minutes, the booking may be cancelled. Let the team know as soon as possible.

Yes. The game rooms and communal areas are air-conditioned.

Each room has a camera and a microphone so the Game Master can follow your progress and help you. Games are not recorded.

Yes, a team photo is taken before or after the game as a memento of your mission.

In Escape Game, you cooperate to complete a mission in an immersive set. In Quiz One, you compete on the buzzers, solo or in teams, in a TV-studio atmosphere.

We have 2 quiz rooms, each for 2 to 12 players. Up to 24 people can play at the same time across the two studios.

Music, film, sport, video games, history, science and many other themes make up the 9 rounds. The questions adapt to the players’ ages and the group’s dynamic.

The length of a quiz session depends on the themes you choose and how quickly you answer. It can vary from about 45 to 60 minutes. The price is €18 per person.

Yes. You can play both activities back to back, depending on availability. For a group, contact the team to plan the schedule and any rotations.

The package covers the hire of a dedicated room only. Food and drinks are not provided: bring your own cake and drinks. A refrigerator is available to keep them cool.

The room costs €50 for 90 minutes, for up to 15 guests, game activity not included. This rate is reserved for Escape Game players. See the package on our Birthdays page.

Yes. In the birthday form, tick the rooms and every time slot that suits you. These are preferences; our team then confirms availability.

Yes: an equipped meeting room, catered buffet, private hire and a programme adapted to your schedule and activities. See our Team Building - Seminar page.

Yes. Choose Escape Game, Quiz One or both, then complete your programme with a private space as you wish. Use the Hen & Stag Parties form.

Yes. An equipped function room, terrace and activities can make up your event. Describe your project on our Private Hire page.

We welcome you at 28 rue Raoul Dautry, 77340 Pontault-Combault, France. The map and our contact details are at the bottom of the page.

Yes. Parking is available on site. By bus, get off at the “Rue du Four” stop (routes 212, 730, 740 and 760, 3 to 5 minutes on foot) or “Centre Commercial” (routes 212, 730, 740, 750 and 760, about 5 minutes on foot).

Time slots open for booking are shown on the online platform. For a tailor-made event or a specific time, contact the team.